“What I like most are the nice and supportive people in my company and that I can deal with international customers. I like that.” Wael Ibraheem is a Sales back office support at SAIL LABS Technology and is responsible for the company’s customers. He responds to their queries, proceeds new agreements, executes new contracts and communicates a lot with customers and colleagues. Important skills you have to have? “Patience with negotiations and knowledge of the legal process and customer service.”